Contact Us
Contact Veyliino
Beauty Questions? Order Concerns? We're Here to Assist.
Our customer support team handles inquiries relating to the products and services offered through the Veyliino online store.
Whether your question concerns facial skincare, foundation shades, lip products, beauty tools, or an existing order, you can reach us through the contact information below.
Customer Support Details
Email Address
Telephone
+86 153-9043-1323
Email is our preferred channel for order-specific requests because it allows our team to review purchase details and provide written assistance.
Choose the Type of Assistance You Need
Product Information
Contact us about ingredients, product sizes, shade descriptions, directions for use, accessories, or specific product precautions.
Purchase & Order Assistance
We can help review purchase confirmations, order information, and modification or cancellation requests submitted before dispatch.
Shipping & Tracking
Contact customer support for questions about tracking details, shipping progress, or delivery difficulties.
Returns, Damage & Incorrect Products
If a product arrives damaged, leaks during delivery, contains missing components, or differs materially from your order, contact us for assistance.
How to Contact Us About an Order
When submitting a request, please provide the order number, email address used during checkout, relevant product name, and a clear explanation of your concern.
Photographs may be requested where reasonably necessary to assess damage, leakage, incorrect merchandise, or defects.
Registered Business Information
Brand: Veyliino
Owned and Operated By: Sichuan Lianshiboer Technology Co., Ltd.
Registered Address:
Room 1304, 13th Floor, Building 2, No. 200 Jirui 1st Road, Chengdu High-tech Zone, China (Sichuan) Pilot Free Trade Zone, Sichuan Province, China
Email: service@veyliino.com
Telephone: +86 153-9043-1323
Important Information About Returns
Our registered business address is not necessarily the designated return-processing facility.
Do not send returned merchandise to the registered address without receiving instructions from customer support.
After your return request is approved, we will provide the appropriate return location and relevant shipping instructions.
For more information about deliveries, returns, or refunds, please consult the corresponding store policies.
Effective Date: October 28, 2026