Privacy & Data Protection Policy

Effective Date: October 28, 2026

Your Privacy at Veyliino

Veyliino respects the privacy of individuals who browse our online store, purchase beauty products, or communicate with customer support.

This policy explains the categories of personal information we may process, the purposes for which it is used, the circumstances in which it may be shared, and the choices available to customers.

Veyliino is owned and operated by Sichuan Lianshiboer Technology Co., Ltd.

1 — Information Collected

Customer Identification

We may collect customer names, email addresses, telephone numbers, shipping addresses, and billing details.

Purchase Information

Information may include selected skincare or makeup products, order records, payment status, shipping information, and return or refund history.

Website Information

Technical information may include browser type, IP address, device information, website interactions, cookie data, and similar information.

Customer Correspondence

We may retain customer messages concerning product information, orders, deliveries, returns, or product-related concerns.

If customers voluntarily provide information about skin sensitivity or an adverse product reaction, we will handle that information according to applicable privacy requirements.

2 — How Information Is Used

We may process information to:

• Confirm and fulfill purchases.

• Arrange payment and transaction verification.

• Prepare products for shipment.

• Provide order confirmation and tracking updates.

• Respond to customer service requests.

• Handle product complaints, returns, and refunds.

• Maintain website security.

• Detect potential fraud.

• Improve website functions and product information.

• Provide promotional communications where permitted.

• Meet legal and regulatory obligations.

Where applicable, processing will rely on an appropriate legal basis, such as contractual necessity, legitimate interests, compliance with legal obligations, or consent.

3 — Payment Information

Transactions are handled through the payment methods available during checkout.

Payment providers may process payment credentials and transaction information under their own privacy and security policies.

Customers should not submit complete payment card details through ordinary customer service emails.

4 — Cookies & Digital Services

Our website may use cookies and related technologies to support checkout functions, remember preferences, understand website performance, and support marketing activities where enabled.

Customers may be able to control certain cookies through their browser or website privacy settings.

Where required by law, consent will be requested before enabling nonessential tracking technologies.

5 — Information Shared with Other Parties

Personal information may be shared with providers involved in operating the store, including:

• Ecommerce hosting services.

• Payment processing companies.

• Shipping and fulfillment partners.

• Customer service platforms.

• Analytics and marketing services, where used.

• Authorities when disclosure is legally required.

Information is shared only as appropriate for the stated purposes and applicable legal requirements.

6 — International Processing

Customer information may be processed in countries other than the customer's country of residence.

Where required, we will implement appropriate measures for international personal information transfers.

7 — Security & Retention

We use reasonable administrative and technical safeguards designed to protect customer information.

No electronic storage or internet transmission method can guarantee complete security.

Personal information is retained for periods reasonably necessary for transactions, support, business records, disputes, and applicable legal obligations.

8 — Privacy Choices

Depending on applicable law, individuals may have rights to request:

• Access to personal information.

• Correction of inaccurate information.

• Deletion of eligible information.

• Restrictions on certain processing.

• Objection to certain uses.

• Portability of data.

• Withdrawal of consent where applicable.

• Opt-out from eligible promotional communications.

Privacy requests may be submitted to service@veyliino.com.

We may require appropriate identity verification before processing certain requests.

9 — Children & Third-Party Websites

Our store is not directed toward children below the applicable age of digital consent.

External websites linked from our store may have separate privacy practices.

10 — Policy Amendments

We may revise this policy to reflect changes in business operations, technology, or legal requirements.

Updated versions will be published with the relevant effective date.

11 — Privacy Contact

Brand: Veyliino

Legal Company Name: Sichuan Lianshiboer Technology Co., Ltd.

Registered Address: Room 1304, 13th Floor, Building 2, No. 200 Jirui 1st Road, Chengdu High-tech Zone, China (Sichuan) Pilot Free Trade Zone, Sichuan Province, China

Email: service@veyliino.com

Phone: +86 153-9043-1323